How to Order
Ordering a tutu at Giselle Tutus is very easy! Choose the style you prefer by visiting our Collections of Professional Tutus.
Refer to our handy "Measurement Chart" for advice on how to measure correctly. All measurements should be taken in centimeters. Place your order on line at www.dancewearbypatricia.com by adding each item to your shopping cart. Click the “add to cart” button. The item is automatically placed in your shopping basket. You can choose to sign-in as a registered member of Dancewear by Patricia or continue shopping as a guest. When you have made your sign-in choice, you will complete a series of forms with your billing, shipping and payment information. Fill them out; complete your order and you’re done! A confirmation page will show a summary of your transaction and an email version of this summary will be promptly sent to the email address you provide. All credit card transactions and confidential information are verified and protected.
You can also order by phone (1-800-4969351 or 813-407-2059) Monday through Sunday between the hours of 10am – 9pm Eastern Time to place your telephone order—or if you have any questions. If no one is available to assist you or if it is after hours, please leave a message and we will return your call as soon as possible. You can also order or inquire by e-mail contacting trishdance@hotmail.com
Tutus generally take 4 to 5 weeks to be made (certain styles could take more), and an additional week to be sent by FEDEX, DHL, EMS or other.
IMPORTANT!
ORDER ON TIME!!
ORDERS NEED TO BE RECEIVED WITH SUFFICIENT TIME FOR THE TUTU TO BE COMPLETED AND COMPLY WITH OUR QUALITY STANDARDS.
GISELLLE TUTUS CANNOT GUARANTEE A SPECIFIC DELIVERY DATE UNLESS THE ORDER IS PLACED AT LEAST 40 DAYS BEFORE THE ESTIMATED DATE.
DURING PEAK TIMES (YAGP, NUTCRACKER, SPRING RECITALS), ORDERS COULD TAKE MORE THAN USUAL. RUSH ORDERS COULD ALSO TAKE FROM 3 TO 4 WEEKS, DEPENDING ON THE VOLUME OF ORDERS.
GISELLE TUTUS WILL NOT BE RESPONSIBLE FOR DELAYS DUE TO LAST MINUTE ORDERING.
WE THANK ALL OF OUR CUSTOMERS FOR THEIR UNDERSTANDING!!!
NO RUSH ORDERS WILL BE ACCEPTED BETWEEN
JANUARY 10th AND FEBRUARY 25TH
SHIPPING:
If you order a Benefis Russian costume, please choose the Benefis shipping rates and NOT the regular rates for the rest of our costumes. The web site will give you the option of 2 different shipping rates: DHL (5 to 7 days) or EMS (10-12 days). Please select one of the two.
RUSH ORDERS
Do you need your tutu in less than 4-5 weeks? We understand that and we do our best to offer you an expedite service for an extra $ 50.00. This means that your order will have priority upon others and will be completed within 3 to 5 weeks.
Rush orders are not available between January 10th and February 25th.
When you place your tutu order, select our handy "Rush” option upon check out.
RETURNS
Since our professional tutus are all custom-made to each dancer's measurements, NO RETURNS are accepted for custom made tutus unless costume is damaged or other.
All order cancellations will be subject to a 10% penalty fee.